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22Oct2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Blvd Francisco Medina Ascencio Km 3.5, Puerto Vallarta, Mexico, 48300

Sunscape Puerto Vallarta Resort features family-friendly accommodations with stunning views over Banderas Bay. This 4-star Puerto Vallarta hotel offers a swimming pool complex, multiple dining options, and recreational activities for all ages, ensuring a vibrant experience for guests. The resort is within a short drive of the famous shops, restaurants, and nightlife of the hotel zone.

Rooms & Facilities

The resort provides 340 spacious guestrooms, many of which feature private furnished balconies overlooking the bay or gardens. Amenities include flat-screen TVs, air conditioning, and minibars. Upgraded Sun Club rooms offer enhanced privileges such as special concierge service and access to a lounge.

Dining Options

Dining options include six restaurants ranging from the buffet-style World Café to à la carte options like Da Mario, serving Italian cuisine, and Tiki Taco for Mexican favorites. Four bars, including a swim-up bar at the main pool, provide a variety of beverages, including non-alcoholic options for children.

Leisure & Activities

Guests can enjoy various leisure activities such as beach volleyball, mini-golf, and water sports. The resort features a kids' club for supervised activities suitable for different age groups. Nightly entertainment and organized daily activities ensure guests remain engaged throughout their stay.

Services & Local Area

Sunscape Puerto Vallarta is well-equipped for events and meetings, offering 599 m² of flexible meeting space. Nearby transportation options include buses and taxis, facilitating easy travel to local attractions. The beach is certified clean, adhering to environmental standards.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Family Kids
Max:
2 persons
36 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
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Deluxe Partial Ocean View King
Max:
2 persons
32 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
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Deluxe Resort View King
Max:
2 persons
32 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Puerto Vallarta 1.6 km
Airports
Lic. Gustavo Diaz Ordaz (PVR) 7.3 km
Tepic (TPQ) 172.8 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Paid Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Archery
  • Aerobics
  • Fishing

Services

  • Paid shuttle service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Video games
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Solarium
  • Back massage
  • Head massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Blvd Francisco Medina Ascencio Km 3.5, Puerto Vallarta, Mexico, 48300
Map view
Blvd Francisco Medina Ascencio Km 3.5, Puerto Vallarta, Mexico, 48300
Nearby
Shopping Area
La Isla Shopping Village
250 m
Night club
Santa Discoteque
150 m
Mall
Peninsula Plaza Vallarta
480 m
Grand Venetian
320 m
Night club
Barrabar
440 m
Restaurants
Food Park Puerto Vallarta
230 m
Francisco Medina Ascencio 2450 Diaz Ordaz
Cafe Chapultepec
90 m
Boulevard Francisco Medina Ascencio 2135 in Los Tules
La Dolce Pizzeria
170 m
Boulevard Francisco Medina Ascencio
El Patron Restaurant
300 m
Boulevard Francisco Medina Ascencio K.m. 2.5 Zona Hotelera Norte
Ponte Almeja
170 m
Plaza Comercial La Isla Vallarta # 2477
Fiesta Inn Puerto Vallarta Restaurant
230 m
Blvd. Francisco Medina Ascencio #2479
Restaurant Italiannis
220 m
Blvd. Francisco Medina Ascencio 2479 Hotel Zone la Isla Mall
La Trattoria Restaurant
350 m
Boulevard Francisco Medina Ascencio Km 2.5 Zona Hotelera Norte
Yashinoki Sushi Bar Puerto Vallarta
350 m
Boulevard Francisco Medina Ascencio Km 2.5

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4/5 based on 5056 reviews
6.5
6.5/10 based on 58 reviews
#31 of 161 hotels in Puerto Vallarta based on Tripadvisor
Sebastian
United Kingdom, January  2025
6.0/10

Our stay at Sunscape Puerto Vallarta Resort and Spa was quite a mixed bag. The highlights were the fantastic staff and nice dining options, but we were disappointed with our room location and some cleanliness issues. The atmosphere was pleasant, but improvement is needed in service consistency and dealing with beach vendors.

Rooms
5.0
The room was clean and comfortable, but we faced issues with noise from the kiddy pool, and it didn't resemble the pictures presented on the booking page. We also didn't have our bed sheets changed throughout our stay, and the fridge wasn't stocked consistently.
Service
7.0
Staff members like Tino and Ivan provided attentive service and made an effort to remember our preferences. However, housekeeping wasn't consistently reliable, reflecting a lack of attention to detail.
Location
6.0
The resort has a lovely atmosphere, but the persistent vendors on the beach can become overwhelming, detracting from the relaxation experience.
Dining
6.0
The food varied in quality; while some meals were delicious, others were disappointing, particularly the breakfast offerings that felt repetitive and unsatisfying.
Facilities
6.0
The pool area and beach amenities were decent, but there were signs of maintenance needs, which could affect overall guest enjoyment.
Emma
United Kingdom, November  2024
7.8/10

We had a wonderful stay at this resort, enjoying clean and comfortable accommodations and friendly service all around. The location next to a lovely mall and right by the beach was fantastic, although it can get overcrowded with day visitors. We enjoyed the daily activities and the vibrant atmosphere, but be prepared for some repetitive dining options. Overall, it's a great option for a family vacation, but not ideal if you're looking for a quieter experience.

Rooms
7.0
The rooms were clean and comfortable, though the pillows were a bit uncomfortable, and the bathroom felt small. Some areas look a bit outdated, which takes away from the overall experience.
Service
9.0
Service was exceptional, especially from our pool and beach waiter, Jose Luis, who was attentive and engaging, making our dining experiences memorable.
Location
8.0
The hotel is conveniently located next to a nice mall and only about an hour from the airport, making it easy to explore the area.
Dining
7.0
The dining options were varied and enjoyable, particularly the breakfast and dinner buffets, although some meals felt repetitive. The Asian night was a bit disappointing.
Facilities
8.0
The pool area was large and clean, with plenty of spots to relax. However, the resort felt overcrowded at times due to events and day pass visitors.
Penelope
United Kingdom, November  2024
6.0/10

My experience at Sunscape was a mixed bag. While the resort has a lot of potential with a fantastic view and decent food options, the issues we encountered with our room and aggressive sales tactics from staff really dampened our stay. After facing a significant inconvenience due to the customer service and a misunderstanding, I found myself disappointed overall, leaving the resort feeling unwelcome and unjustly treated.

Rooms
5.0
The room we were initially given was dirty and lacked air conditioning, which was unacceptable. Although we were moved to another room on the third day, my initial experience left a bad impression.
Service
5.0
While some staff members were friendly, there was an overwhelming pressure from the sales team that made us feel uncomfortable. This constant pushiness overshadowed any positive interactions.
Location
6.0
The location offered beautiful views of the ocean, but the noise from the neighboring hotel made it hard to enjoy our balcony time. Additionally, the beach felt overcrowded at times.
Dining
7.0
The food in the resort was decent, especially the traditional Mexican dishes. However, the overall dining experience was tainted by my negative hotel experience.
Facilities
5.0
Facilities like the pool area were adequate, but overall maintenance and cleanliness around the hotel were lacking.
Mia
United Kingdom, November  2024
6.6/10

We had a blended experience at the resort; the highlight for us was definitely the entertainment team, and the cleanliness of the rooms stood out. On the downside, the dining options left much to be desired and the noise levels, especially during events, were disruptive. The property itself is well-maintained but lacks in providing peaceful downtime areas.

Rooms
8.0
Our room was clean and comfortable, though it did have a slight musty smell. Not a big issue when you're in and out, but something to be aware of.
Service
7.0
The service was exceptional thanks to the activities team, who really knew how to engage guests and keep the vibe upbeat. However, I felt that the bar service could use better stocking.
Location
7.0
The resort is in a lovely area, but it felt small for the number of guests. Getting around was convenient; walking to nearby shops and attractions was a plus.
Dining
5.0
Dining was a mixed bag. Although I enjoyed the Italian restaurant, the buffet options were rather limited and the food quality declined over the week.
Facilities
6.0
While the pool and beach areas were okay, I wished there were more shaded spots to escape the heat. The facilities themselves were clean and well-maintained.
Justin
United Kingdom, November  2024
8.6/10

I had an amazing experience at this resort! The breathtaking views and the incredibly friendly staff made my stay feel extra special. While the dining options were plentiful, I found the buffet to be somewhat repetitive towards the end of my stay. The pool area was busy but well-kept. All in all, it was great value for the price, despite a few minor downsides.

Rooms
9.0
I stayed in a spacious corner room on the 6th floor with two balconies-one faced the pool and the other offered a lovely view of the beach. The room was always clean and comfortable.
Service
9.0
The service throughout my stay was fantastic. Gabriella and Sheyla from Concierge were incredibly helpful, and Estofan from the World Cafe made dining enjoyable.
Location
10.0
The resort is ideally located right on the beachfront, making it easy to enjoy beautiful sunsets. It's also convenient to venture into town with the bus or a quick taxi ride.
Dining
7.0
Dining options were decent, though I found the buffet a bit repetitive after a week. The Seaside Grill had some standout dishes, and the mango margarita was a highlight!
Facilities
8.0
The facilities were well-maintained. Although the pool area was often busy with reserved lounge chairs, it was a great place to relax and soak up the sun.
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