Sunscape Puerto Vallarta Resort, Puerto Vallarta ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Blvd Francisco Medina Ascencio Km 3.5, Puerto Vallarta, Mexico, 48300

Situated in the vibrant Hotel Zone, Holiday Inn Puerto Vallarta features a large main pool, various dining options, and comfortable accommodations, making it a 3-star family-friendly hotel. Guests will benefit from modern amenities including free wireless internet access throughout the property.

Rooms & Amenities

The Holiday Inn Puerto Vallarta offers 338 guestrooms including family rooms, featuring amenities such as air conditioning, flat-screen TVs, and mini-bars. Many rooms provide private balconies with views of the garden or bay, contributing to a relaxing stay.

Dining Options

The hotel boasts multiple dining venues including the World Café, an open-air buffet, and the specialized Italian restaurant, Da Mario. Casual dining is available at The Barefoot Grill, situated on a pool island, and snacks are offered at the 24-hour Coco Café.

Leisure & Activities

Recreational amenities include a massive main pool with a swim-up bar, beach volleyball, and two tennis courts. Guests can also enjoy guided activities, including sports competitions and a new water park for children.

Business & Local Area

The Holiday Inn Puerto Vallarta provides event spaces totaling 0.5 m² to accommodate various meetings and conferences. Nearby shopping centers include Plaza Caracol and Galerias Vallarta, both under two kilometers away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Family Kids

Max:

2 persons

390 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Deluxe Partial Ocean View King

Max:

2 persons

345 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Deluxe Resort View King

Max:

2 persons

345 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Puerto Vallarta 1.0 mi

Airports

Lic. Gustavo Diaz Ordaz (PVR) 4.5 mi

Tepic (TPQ) 107.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Variety!

I was truly impressed by the diverse dining options available at the resort. The World Café offered an amazing breakfast buffet with everything I could ask for, and I particularly loved the delicious tacos and burritas at the Tiki Taco. The food was consistently flavorful, and I can't stop thinking about the fantastic meals we had during our stay!

Nigel34. USA, 2024-03-15Read full review on

Fun for Kids!

Our child had the best time at the Explorer's Club. The activities were engaging and kept him entertained every day. The caregivers, Anny and Mavycarmen, were so attentive and made him feel special. It was heartwarming to see him so eager to return each day!

TommyB82. Canada, 2024-05-01Read full review on

Comfortable Stay!

We stayed in a room on the 18th floor that provided a stunning view. The room itself was spacious, well-furnished, and sparkled with cleanliness. We loved the large balcony where we enjoyed our morning coffee while taking in the beauty of the surroundings!

Geoffrey77. UK, 2024-04-12Read full review on

Relaxing Atmosphere!

The beach at the resort was gorgeous and provided a relaxing escape. We spent countless hours lounging in the comfortable chairs without the annoyance of rocks or debris. It was a treat to relax there, and we even spotted dolphins swimming near the shore!

Oliver19. Australia, 2024-06-30Read full review on

What’s included

General

No smoking on site
Paid Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery
Aerobics
Fishing

Services

Paid shuttle service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Playpen
Video games
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Solarium
Back massage
Head massage
Foot massage
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Blvd Francisco Medina Ascencio Km 3.5, Puerto Vallarta, Mexico, 48300

Map view

Blvd Francisco Medina Ascencio Km 3.5, Puerto Vallarta, Mexico, 48300

City landmarks

Calle Paseo Diaz Ordaz S/N Centro

Malecon Boardwalk

2.2 mi

Church

Christ Church by the Sea

3600 ft

Gallery

Galerias Vallarta

1.0 mi

Mall

Plaza Caracol

3000 ft

Night club

Strana

2400 ft

Beach

Soriana Super Playa de Oro

3500 ft

Francisco Medica Asencio 2485 Plaza Peninsula Local 11 K

Skydive Puerto Vallarta

2100 ft

Doctor Mike Lemus 141

Pirate Ship Vallarta

2500 ft

134 Av Fluvial Vallarta

Costco Wholesale

4400 ft

Mall

Soriana

3300 ft

Store

Walmart

4800 ft

Calle Manuel Emedieguez 367 A

Mundo Nogalito

3500 ft

Shopping Area

Liverpool

1.1 mi

Calle Corona 191

Majolica Antica

1.3 mi

Beach

Playa de Oro

4800 ft

Zona Hotelera

Playa "Los Coprolitos"

4000 ft

Store

La Comer Fluvial

5100 ft

Avenida Francisco Medina Ascencio 2870

Casino Life Vallarta

4200 ft

Shopping Area

Galerias Vallarta Shopping Mall

1.0 mi

Paseo Díaz Ordaz Local 4

Marigalante

4400 ft

Mall

Starbucks

1.0 mi

Las Glorias Beach

4900 ft

Beach

Marina Vallarta

1.8 mi

Beach

Playa Camarones

1.1 mi

Quimixto

1.7 mi

Nearby

Shopping Area

La Isla Shopping Village

900 ft

Night club

Santa Discoteque

500 ft

Mall

Peninsula Plaza Vallarta

1600 ft

Grand Venetian

1100 ft

Night club

Barrabar

1500 ft

Restaurants

Food Park Puerto Vallarta

800 ft

Francisco Medina Ascencio 2450 Diaz Ordaz

Cafe Chapultepec

300 ft

Boulevard Francisco Medina Ascencio 2135 in Los Tules

La Dolce Pizzeria

600 ft

Boulevard Francisco Medina Ascencio

El Patron Restaurant

1000 ft

Boulevard Francisco Medina Ascencio K.m. 2.5 Zona Hotelera Norte

Ponte Almeja

600 ft

Plaza Comercial La Isla Vallarta # 2477

Fiesta Inn Puerto Vallarta Restaurant

800 ft

Blvd. Francisco Medina Ascencio #2479

Restaurant Italiannis

800 ft

Blvd. Francisco Medina Ascencio 2479 Hotel Zone la Isla Mall

La Trattoria Restaurant

1200 ft

Boulevard Francisco Medina Ascencio Km 2.5 Zona Hotelera Norte

Yashinoki Sushi Bar Puerto Vallarta

1200 ft

Boulevard Francisco Medina Ascencio Km 2.5

Reviews and Ratings <br />

Feedback from previous guests about their experience.

68%

loved the resort and would return for another relaxing stay

6.8/10

Nice

Rooms

6.4

Location

7.4

Service

7.2

Dining

6.4

4/5 based on 5056 reviews

#31 of 161 hotels in Puerto Vallarta based on Tripadvisor

Sebastian

United Kingdom, January 2025

6.0/10

Our stay at Sunscape Puerto Vallarta Resort and Spa was quite a mixed bag. The highlights were the fantastic staff and nice dining options, but we were disappointed with our room location and some cleanliness issues. The atmosphere was pleasant, but improvement is needed in service consistency and dealing with beach vendors.

Rooms

5.0

The room was clean and comfortable, but we faced issues with noise from the kiddy pool, and it didn't resemble the pictures presented on the booking page. We also didn't have our bed sheets changed throughout our stay, and the fridge wasn't stocked consistently.

Service

7.0

Staff members like Tino and Ivan provided attentive service and made an effort to remember our preferences. However, housekeeping wasn't consistently reliable, reflecting a lack of attention to detail.

Location

6.0

The resort has a lovely atmosphere, but the persistent vendors on the beach can become overwhelming, detracting from the relaxation experience.

Dining

6.0

The food varied in quality; while some meals were delicious, others were disappointing, particularly the breakfast offerings that felt repetitive and unsatisfying.

Facilities

6.0

The pool area and beach amenities were decent, but there were signs of maintenance needs, which could affect overall guest enjoyment.

Emma

United Kingdom, November 2024

7.8/10

We had a wonderful stay at this resort, enjoying clean and comfortable accommodations and friendly service all around. The location next to a lovely mall and right by the beach was fantastic, although it can get overcrowded with day visitors. We enjoyed the daily activities and the vibrant atmosphere, but be prepared for some repetitive dining options. Overall, it’s a great option for a family vacation, but not ideal if you're looking for a quieter experience.

Rooms

7.0

The rooms were clean and comfortable, though the pillows were a bit uncomfortable, and the bathroom felt small. Some areas look a bit outdated, which takes away from the overall experience.

Service

9.0

Service was exceptional, especially from our pool and beach waiter, Jose Luis, who was attentive and engaging, making our dining experiences memorable.

Location

8.0

The hotel is conveniently located next to a nice mall and only about an hour from the airport, making it easy to explore the area.

Dining

7.0

The dining options were varied and enjoyable, particularly the breakfast and dinner buffets, although some meals felt repetitive. The Asian night was a bit disappointing.

Facilities

8.0

The pool area was large and clean, with plenty of spots to relax. However, the resort felt overcrowded at times due to events and day pass visitors.

Penelope

United Kingdom, November 2024

5.0/10

My experience at Sunscape was a mixed bag. While the resort has a lot of potential with a fantastic view and decent food options, the issues we encountered with our room and aggressive sales tactics from staff really dampened our stay. After facing a significant inconvenience due to the customer service and a misunderstanding, I found myself disappointed overall, leaving the resort feeling unwelcome and unjustly treated.

Rooms

5.0

The room we were initially given was dirty and lacked air conditioning, which was unacceptable. Although we were moved to another room on the third day, my initial experience left a bad impression.

Service

5.0

While some staff members were friendly, there was an overwhelming pressure from the sales team that made us feel uncomfortable. This constant pushiness overshadowed any positive interactions.

Location

6.0

The location offered beautiful views of the ocean, but the noise from the neighboring hotel made it hard to enjoy our balcony time. Additionally, the beach felt overcrowded at times.

Dining

7.0

The food in the resort was decent, especially the traditional Mexican dishes. However, the overall dining experience was tainted by my negative hotel experience.

Facilities

5.0

Facilities like the pool area were adequate, but overall maintenance and cleanliness around the hotel were lacking.

Mia

United Kingdom, November 2024

6.6/10

We had a blended experience at the resort; the highlight for us was definitely the entertainment team, and the cleanliness of the rooms stood out. On the downside, the dining options left much to be desired and the noise levels, especially during events, were disruptive. The property itself is well-maintained but lacks in providing peaceful downtime areas.

Rooms

8.0

Our room was clean and comfortable, though it did have a slight musty smell. Not a big issue when you're in and out, but something to be aware of.

Service

7.0

The service was exceptional thanks to the activities team, who really knew how to engage guests and keep the vibe upbeat. However, I felt that the bar service could use better stocking.

Location

7.0

The resort is in a lovely area, but it felt small for the number of guests. Getting around was convenient; walking to nearby shops and attractions was a plus.

Dining

5.0

Dining was a mixed bag. Although I enjoyed the Italian restaurant, the buffet options were rather limited and the food quality declined over the week.

Facilities

6.0

While the pool and beach areas were okay, I wished there were more shaded spots to escape the heat. The facilities themselves were clean and well-maintained.

Justin

United Kingdom, November 2024

8.6/10

I had an amazing experience at this resort! The breathtaking views and the incredibly friendly staff made my stay feel extra special. While the dining options were plentiful, I found the buffet to be somewhat repetitive towards the end of my stay. The pool area was busy but well-kept. All in all, it was great value for the price, despite a few minor downsides.

Rooms

9.0

I stayed in a spacious corner room on the 6th floor with two balconies—one faced the pool and the other offered a lovely view of the beach. The room was always clean and comfortable.

Service

9.0

The service throughout my stay was fantastic. Gabriella and Sheyla from Concierge were incredibly helpful, and Estofan from the World Cafe made dining enjoyable.

Location

10.0

The resort is ideally located right on the beachfront, making it easy to enjoy beautiful sunsets. It’s also convenient to venture into town with the bus or a quick taxi ride.

Dining

7.0

Dining options were decent, though I found the buffet a bit repetitive after a week. The Seaside Grill had some standout dishes, and the mango margarita was a highlight!

Facilities

8.0

The facilities were well-maintained. Although the pool area was often busy with reserved lounge chairs, it was a great place to relax and soak up the sun.